# Undo a send

Pull an email back in the seconds after you select Send email, before it leaves.

TeamEmail holds every email for a few seconds after you send it. In that time you can bring it back, unsent, exactly as you wrote it.

![A dark message at the bottom right of the screen reading Your message is being sent, You can undo this in 7 seconds, with a blue Undo button and a progress bar along its lower edge.](https://www.neuracrm.com/help/teamemail/write-and-send/undo-toast.png)

*The countdown and the Undo button. Once the bar runs out, the email has gone.*

## Undo it

Straight after you select **Send email**, a message appears at the bottom right: **Your message is being sent**, counting down. Select **Undo** before the countdown ends.

A new email reopens in the composer, and a reply reopens in its conversation, with your text and attachments. For a reply, the recipients and **From** go back to their defaults, so check them before sending again. Fix what you need to and send it again, or discard it.

**You're done when** the composer is back on screen and the countdown message has gone.

## How long you have

Seven seconds, unless you've changed it. Choose **Off**, 5, 7, 10, 15 or 30 seconds in [Undo Send](/teamemail/help-docs/settings/undo-send-window). It's your own setting, so changing it doesn't affect anyone else. With **Off**, email leaves the moment you select **Send email** and there's nothing to undo.

## Things that end the countdown early

- **Sending another email.** The first one goes immediately so the second can start its own countdown.
- **Moving to another part of SorviAI.** The email is sent straight away.

Closing or reloading the browser tab is different: your browser asks you to confirm, and if you leave anyway, the email is **not** sent.

## Once it has gone

After the countdown, the email has been sent and can't be recalled. Send a follow-up if you need to correct it.