# Junk Email

Mail flagged as spam, and how to move a conversation into Junk or rescue one from it.

**Junk Email** holds mail flagged as spam, by Outlook or by a member. Junk never appears in anyone's Unread.

![The Accounts shared inbox with Junk Email selected, listing a flagged marketing message offering reduced card processing fees.](https://www.neuracrm.com/help/teamemail/shared-inboxes/junk-email-cropped.png)

*Junk Email, selected in a shared inbox.*

## Move a conversation to Junk

Open the conversation and select **Junk** in the toolbar at the top of the page. The whole conversation moves, in TeamEmail and in the Outlook mailbox behind it, and a message confirms **Moved to Junk**.

## Rescue something from Junk

Open it from **Junk Email**. A banner reads **This conversation is in Junk.** Select **Not Junk**, on the banner or in the toolbar, to move it back to the **Inbox**.

## Images are hidden in Junk

Pictures in a junk message aren't loaded (the message says **Images are not displayed to protect your privacy.**), which stops a sender learning that you opened it. If you trust the message, select **Display images**.