# Teammates

Invite people to TeamEmail and choose who administers it.

**Settings** > **Teammates** lists everyone in your workspace, with the role each person holds in TeamEmail. Use it to invite someone new, or to make someone an administrator.

![The Teammates screen in TeamEmail Settings, described as managing the team members who have access to this workspace, with the roster of people and their TeamEmail role.](https://www.neuracrm.com/help/teamemail/settings/teammates.png)

*Everyone in the workspace, and the role each one holds in TeamEmail.*

> **Before you start:**
>
> You're a TeamEmail administrator. Only administrators see this screen.

## Invite someone

- Go to **Settings** > **Teammates** and select **Invite teammates**.
- Enter their **Email**, and optionally their first and last name.
- Choose their **Role**, then select **Send Invite**.

A message confirms **Invitation sent**. They get an email with a link to join. Once they've accepted, add them to the shared inboxes they'll work in: see [Inboxes](/teamemail/help-docs/settings/inboxes).

## Change someone's role

In the **Team role** column, choose a role for the person. A message confirms the change. You can't change your own role.

- **TeamEmail Admin**: Everything a user can do, plus creating shared inboxes (and managing those they're an Admin of), teammates, and the team's shared templates, tags and signatures.
- **TeamEmail User**: Works conversations in the inboxes they're a member of, and manages their own mailbox, private templates, tags and signatures, and personal settings.

A role here only affects TeamEmail. It doesn't change what the same person can do in any other SorviAI app.

## Things worth knowing

- **Being an administrator doesn't show you every inbox.** You still need to be a member of a shared inbox to see its mail.
- **Someone with no TeamEmail role can still get in** if they're a member of a shared inbox. Membership is what matters for day-to-day work.
- **Search and filter** with the box above the list, or select **Exclude inactive** to hide people who have left.

## Continue with

- [Inboxes](https://www.neuracrm.com/teamemail/help-docs/settings/inboxes): Add the people you invited to the inboxes they will work in.