# Send Later

Schedule an email or reply to go out at a time you choose, then find, change or cancel it before it goes.

Write an email now and have it go out later: first thing tomorrow, when a customer's office opens, or after a delivery is due. Until then it waits under **Send Later**, where you can still change it or call it off.

> **Before you start:**
>
> An email or reply you've written and are ready to send.

## Schedule it

- Select the arrow beside **Send email**, then select **Send later**.
- Select a time, such as **Tomorrow 9am** or **1 week**. The options from 2 days onwards send at 9:00 AM on that day.

  ![The Send later menu open over the composer, listing 10 minutes, 1 hour, 2 hours, 4 hours, Tomorrow 9am, Tomorrow 2pm, 2 days, 4 days, 1 week and 2 weeks, with Custom at the foot.](https://www.neuracrm.com/help/teamemail/write-and-send/send-later-menu.png)
- For any other time, select **Custom**. Choose a **Date** and a **Time**, then select **Schedule send**.

The composer closes, and a message confirms the time: **Email scheduled for** *date and time*. Times are in your computer's time zone.

![TeamEmail with Scheduled selected, headed Scheduled 3. Under admin@ironvale.com, marked Personal, an email to facilities@trentsidefood.co.uk about a chiller service visit on Tuesday 29 September carries an orange chip reading Sep 27, 9:00 AM (in 20h), by You.](https://www.neuracrm.com/help/teamemail/write-and-send/scheduled-in-send-later.png)

*Waiting under Send Later, grouped by the address it will go from, with a countdown to when it sends.*

**You're done when** the email is listed under **Send Later** with the time you chose.

## Find it again

**Send Later** appears in the sidebar, under **Scheduled**, while at least one email is waiting. The list groups emails by the address they'll go out from, and shows when each will send and who scheduled it. In a shared inbox you'll see your teammates' scheduled emails as well as your own.

## Change it or call it off

![A scheduled email open in the reading pane. An orange Send later banner reads This message will be sent on Sep 27, 2026 at 9:00 AM (in 20h), Scheduled by Eleanor Whitfield, with Edit and Cancel buttons at the right. The email, Chiller service visit - Tuesday 29 September, is shown below with a Scheduled for chip.](https://www.neuracrm.com/help/teamemail/write-and-send/scheduled-email-banner.png)

*Open a scheduled email to see exactly when it will go, with Edit and Cancel beside it.*

Select the email under **Send Later** to open it.

- **Change the wording:** for a new email, select **Edit**, make your changes, and select **Save**. It keeps its time. To change a scheduled reply, cancel it and schedule it again.
- **Change the time:** select **Edit**, then the arrow beside the send button and **Send later**, and pick a new time.
- **Cancel it:** select **Cancel**. The email won't be sent, and a message confirms **Scheduled email cancelled**. There's no confirmation first, so be sure.

Teammates can edit or cancel scheduled emails from a shared inbox too, and the banner shows who last edited one.

## Reply now, follow up later

When you reply, the same arrow offers **Send & snooze**. That sends your reply now and takes the conversation out of your list until a time you choose, which is handy when you're waiting on the customer. From a shared inbox this moves it to Waiting for the whole team; use it from My work to keep it personal. See [Snooze a conversation/Later](/teamemail/help-docs/my-work/later).