# Sent Items

Everything you've sent from this mailbox.

**Sent Items** holds every email sent from this mailbox, whether it went out as a new email or as a reply. An email appears here once it has actually gone, after the undo countdown if you use one.

![Eleanor Whitfield's mailbox with Sent Items selected, listing her own replies: one about Q4 supplier review dates, one confirming a framework renewal, and one about bench capacity for October.](https://www.neuracrm.com/help/teamemail/my-mailboxes/sent-items-cropped.png)

*Sent Items, selected in a personal mailbox.*

Can't find something you sent? Check the **Outbox** in the sidebar: see [Fix an email that didn't send](/teamemail/help-docs/write-and-send/fix-an-email-that-didnt-send).
